Don't understand it

Why are people so flakey?  Why is personal responsibility not something to work at or be proud of?  Of course our deck isn't finished yet.  This guy has given every lame excuse in the book and it really doesn't matter what the excuse is (and trust me, his lies/excuses aren't even good).  I can't fathom the fact that dishonesty is just the go-to for a lot of people.  I've gotten so annoyed over the last few weeks by the delays and the lies and he just doesn't seem to be concerned.  I mean, it's not like I can't tell he's lying.  It's not like I'm so scary or intimidating that he can't tell me the truth.  It's not like I could reprimand him for whatever the truth is.  It doesn't change the fact that our deck isn't done, but at least he wouldn't be insulting me over and over because I am not deemed worthy of honesty.

And today there is another flake.  Teague had found a coupon for air-duct cleaning and I made an appointment for today from 3pm-5pm.  Last night I received a confirmation phone call for this appointment and an option to change the appointment for 11am-1pm instead.  I wasn't able to commit to that timeframe so I confirmed the 3pm appointment.  What do you know?  It's 4:16pm and I haven't seen this company come yet.  I did receive a phone call 30 minutes after their appoinment time letting me know they were running late ("Yes," I agreed.  "They were supposed to be here 30 minutes ago.") and would be here at 4:20pm.  No apologies.  No explanations.  Correct me if I'm wrong, but here is a company that is trying to drum up business so much so that they've taken an ad with coupons out in a free mailer.  Is this really the service you're trying to promote?  Is this honestly how they put their best foot forward? 

What is going on??

I don't have any answers, but for those of you that remember what it is like to work with me......you can just imagine the icy reception that awaits.  Am I really so unreasonable to expect people to do what they say they are going to do?

Apparently I am.  I recently had someone let me know that I place unreachably high expectations on others and that no one can measure up.  This post seems to be proof that I do.  I do feel led to point out, however, that when it comes to paying someone for a service, this is absolutely vital and not unreasonable to expect the services to occur within the timeframe I was given BY THEM.

C'mon people!